At The Pink Ink Paper, every project is custom-created. As such, we follow a clear and fair refund policy.

1. Refunds

• Before Work Begins:
  Full refund available if cancellation is requested before any work has started.

• After Work Begins:
  No refund once design work has commenced. This includes time spent on drafts, concepting, and communication.

• Non-Delivery:
  In the unlikely event we are unable to deliver your order due to internal issues, a full or partial refund may be issued depending on progress made.

• Digital Nature:
  Due to the digital and custom-made nature of our products, refunds are not applicable once a final file is delivered.

2. Cancellations

• You may cancel a project anytime before confirmation of final content.

• Cancellations after work begins will not be refunded.

3. Edits & Revisions

• Most packages include 1–2 free revision rounds.

• Additional revisions are chargeable and will be discussed before implementation.

4. Delivery Timeline

• Standard delivery is 5–7 working days unless otherwise agreed upon.

• Rush services may be offered at an extra fee.

• Delays due to late client responses or changes are not eligible for refunds.

Need Help?
Reach out to:
support@thepinkinkpaper.com